Ibis Jatai Hotel, Jataí

My wife and I had quite a mixed experience at this hotel. We were relieved that our reservation wasn't canceled despite arriving past midnight, but it was surprising to learn that this could happen without prior notice. The room was decent, but there were some confusing issues with our breakfast inclusion that took away from the experience. Overall, it's a clean place with some redeeming qualities, but there are definitely a few areas that need improvement.

Our arrival at the hotel was marked by some unexpected complications regarding our reservation, which was concerning. The room was acceptable and met basic needs, but I was disappointed with how unclear the booking details were regarding breakfast. The staff was helpful, although some improvements are needed on the website for a more straightforward booking process. Overall, while the stay had its ups and downs, I recommend confirming reservations with the hotel ahead of time.

Our experience at the hotel wasn't entirely smooth. While the room was decent, we were caught off guard by the late check-in policy, which wasn't clearly communicated. The website could use some improvements for clarity as well, particularly with breakfast details. Overall, there were some good moments, but a few frustrating ones as well.

Our experience at the hotel started off on a strange note when we arrived just after midnight. We were informed that our reservation might have been canceled because of a policy we were unaware of, which was really surprising. On top of that, the website wasn’t user-friendly regarding breakfast inclusions, causing some confusion during our stay. Despite these hiccups, the room was clean and comfortable, but it felt a little unjustified considering the issues we encountered with the services and the website.

Our stay started on a confusing note as we arrived past midnight and were told our reservation might have been canceled, which left us quite astonished. While the rooms were generally good, I had a hard time with the booking process and the lack of clarity about breakfast inclusion. The new website layout could definitely use improvement to make things clearer for guests.

Our check-in experience was quite surprising. Thankfully, our reservation wasn't canceled even though we arrived after midnight, but I was caught off guard as I'd never heard about needing to notify the hotel for late arrivals. The website changes left us confused about breakfast arrangements, leading to an embarrassing situation at the hotel. Overall, the stay was satisfactory, but these issues need addressing.

My wife and I had a mixed experience at the hotel. While we were relieved our reservation wasn't canceled despite our late arrival, the lack of clear communication about check-in policies left us quite surprised. The website was also confusing regarding breakfast inclusions. On the bright side, the room was pleasant, but the experience could benefit from better clarity in their booking process.

My wife and I had a mixed experience with our stay. While the hotel offered decent accommodations, the initial stress over our reservation cancellation policy was less than ideal. Furthermore, the breakfast confusion added to our frustration. Hopefully, they'll improve communication on these matters moving forward.

We had a mixed experience at the hotel. While we were relieved that our reservation wasn’t canceled, it was frustrating to learn about the late check-in policy that wasn't clearly stated during booking. The rooms were decent, but the website could be improved for clearer communication about meal inclusions. Overall, it felt a bit confusing and not ideally user-friendly.

Our stay at the hotel had its ups and downs. We were relieved our reservation was not canceled despite a late arrival, but we were surprised by the lack of clarity about the check-in policy. The room was decent for the price, but the website’s confusion regarding breakfast included left us feeling embarrassed. Overall, the experience highlighted both the need for better communication and a more user-friendly reservation system.